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Frequently Asked Questions
Our FAQ
NCC means Car Rental with Driver. The service is for any person and is in a public transportation category.
Rates are set according to the services and vehicle chosen.
The chauffeur driven car rental service, NCC, is the answer to the user's need for a high-quality and fully customizable service.
Whether at the airport or station, you will find your driver waiting for you, thus avoiding long lines and waiting time.
In addition, all NCC cars are of a higher category than utility cars.
We monitor all flights and know in advance of any delays; we await arrivals at the time the plane lands. However, any schedule changes must be reported to our staff in a timely manner.
We guarantee a waiting time of up to 60 minutes after the flight lands, sufficient to complete immigration and baggage claim; after this time, if we are not contacted and notified in advance, we will charge an additional fee for the service.
The main payment methods accepted are:
Bank Transfer
Cash
Credit Card
In the Sedan it is possible to carry 2 medium and 2 small suitcases
In the Minivan it is possible to carry 1 big luggage per person
Airport: the driver waits at the arrival terminal of the flight, immediately after collecting the luggage, with an identification plate with the Client's name and is next to a white column with "meeting point" written on it.
Port: the driver waits at the foot of the ship with an identification plate with the Client's name.
Railway Station: the driver waits for passengers on the platform equipped with an identification plate with the Client's name.
We guarantee our services with drivers who speak Italian, Portuguese and English.
In case of special needs related to the language spoken, one of our operators will contact you by phone in the requested language.
Cancellations with less than 24 hours notice are subject to a percentage ranging from 50% to 100% depending on the service chosen.